What leaders do and how they do it is a topic of much discussion around the world and around my dinner table. Leadership theory as well as leadership in action is, one might say, “in my wheelhouse.” A debate about whether or not managers really need to know how to do the jobs of the employees they manage went on for many years in my house. Then this notion of managing vs. leading began to emerge.
It has become popular in organizational development circles to say that managers focus on processes and leaders focus on people. This raises the questions if a manager must be a leader and if leaders need to be good managers. The best case scenario is for leaders to model behaviors that inspire others to deliver results. Of course, accountability and integrity are qualities which managers and leaders share. The ability to build relationships is another. This does not require super-human skill. It does, however, require the willingness to put one’s self out there. In other words, take a risk.
Ten years ago I took a risk. I turned down a promotion and left the best job I’ve ever had to relocate for my husband’s job. It wasn’t long before I became bored. I needed something to do. There was no shortage of unpaid work to occupy my time. Volunteer opportunities soon turned into a passion for community service. So, I decided to take another risk. I went back to school to prepare myself for a leadership role in public affairs. I studied emergency administration and disaster planning. I studied non-profit management and public administration and conflict resolution. I had the opportunity to study abroad and learn prevention and intervention strategies to combat human trafficking. I learned about survivor aftercare. I returned from that experience physically and emotional drained but excited about the prospect of putting my knowledge and skills to work for an organization that needs a champion of customer relationships who can deliver dynamic results.
Now, here’s the biggest risk of all. After months of searching, I have only had one interview. My resume has been reviewed, revised, and has received the digital equivalent of “don’t call us, we’ll call you” so many times that I am beginning to question if all of my risk taking was for nothing. I’m not giving up. On the contrary, I’m reaching out, dear readers of this blog, and asking for your help. Please share this post.