Service Without A Smile
They could have just paid their server and left, never to return, but NOOOO! Gerard always caught the wrong end of the customer service stick. How did the kitchen seem to know to make a major screw up when he was in the middle of running payroll or doing the grocery order? If only he’d gone to college, he’d be an up-market gentleman with clients worth millions. Instead his days were spent consoling white collar foodies whose eggs were over cooked, directing tourists to the lady’s room, or shooing divers from the dumpster. Damn his loyalty to the family business!